Hiring: Telecom Order Specialist Company: Digital Direction Location: Chicago, IL Job Posted Time: 2026-09-17 13:39:45 Employment Type: Contract / Remote Target Skills & Keywords : MPLS, Microsoft Excel, Microsoft Office About the job Experience: •20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers. •5+ years of high-level experience in a related field operations within a telecommunications company Required Skills: •5+ years of high-level experience in a related field operations within a telecommunications company •Demonstrated capacity to work under pressure and to multi-task •Proactive, self-motivated, and determined attitude •Customer focused with an eagerness to engage when issues are encountered •Lead and oversee the operational daily management of telecommunications including •Project coordination of customer moves, adds, change, and disconnect orders •Background in managing and ordering legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex •Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!