Hiring: Technology Support Lead - IBM MQ Engineer Company: JPMorganChase Location: Plano, TX Job Posted Time: 2026-09-13 12:53:29 Employment Type: On-site Target Skills & Keywords : Java, Python, Root Cause Analysis, User Experience About the job Experience: •5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services •200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. •Over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Required Skills: •Applies technical expertise and problem-solving methodologies to projects of moderate scope •Drives a workstream or project consisting of one or more infrastructure engineering technologies •Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes •Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity •Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions •Operate and support IBM MQ environments across development, testing, and production, ensuring service availability, stability, and compliance with internal standards. •Support resilience objectives via disaster recovery planning, sustained resilience coordination, and testing/validation activities. Apply reliability engineering practices: define and improve service health indicators, operational thresholds, and actionable alerting to reduce noise and improve time-to-detect/time-to-recover. •Maintain clear operational runbooks, standards, and controls that enable consistent execution across a geographically distributed operations model. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!