Hiring: Technology & Network Experience Manager Company: Travelpro Products, Inc. Location: Boca Raton, FL Job Posted Time: 2026-09-12 12:12:42 Employment Type: Remote Target Skills & Keywords : NetSuite, PowerShell, SAP, SQL, SQL Server, VPN, Windows Server About the job Experience: •5+ years of progressive, hands-on IT or infrastructure experience in a Microsoft-centric environment, with Microsoft 365 administration as your deepest skill, including experience leading a small team, projects, or vendors while remaining personally engaged in technical work. Required Skills: •Help Shape the Future of Modern Mobility •This role plays a central part in Travelpro’s evolution from a trusted legacy brand into a design-led, consumer-focused modern mobility company •Manage and develop a small IT team across the U.S. and Canada, including the on-site technician in Boca Raton, setting priorities, coaching, and serving as the escalation point for complex issues while staying hands-on. •Personally administer and secure Microsoft 365, Entra ID identity and access, and Intune-managed Windows endpoints for office and remote users across all sites. •Configure, monitor, and troubleshoot the network and connectivity environment, including Cisco switching and wireless and Fortinet firewalls and VPN, coordinating with our MSP partner on larger changes. •Maintain Windows and JD Edwards servers, including off-site servers, covering patching, backups, monitoring, and disaster-recovery readiness; support the JD Edwards environment on the technical side and grow into deep JDE administration over time. •Support Power BI reporting and the Microsoft data platform behind it (SQL Server and, over time, Microsoft Fabric), and continue rolling out Microsoft Copilot across the organization as our AI tool. •Manage software licenses, subscriptions, technology vendors, and MSP partners, maintaining the technical depth to challenge recommendations and drive service quality and cost accountability, and provide IT expense and vendor-cost recommendations to the Head of Operations and IT. Qualifications: •Hands-on experience supporting an ERP, WMS, or MRP system (JD Edwards, SAP, Oracle, Microsoft Dynamics, NetSuite, or similar) is a key requirement; we will teach JD Edwards, which on the technical side is largely scripting and SQL. •Demonstrated success directly administering and troubleshooting enterprise systems, networks, security tools, and Windows servers, with a strong working understanding of cybersecurity practices and an awareness of how AI introduces new security considerations. •Strong SQL and PowerShell skills and solid working knowledge of Power BI and SQL Server; Microsoft Fabric experience is a plus. •Hands-on technical leadership with the judgment to move between setting priorities, coaching a small team, and personally resolving complex issues. •Strong execution and problem-solving skills with a bias for results, reliability, and security. •Security-minded by default, treating access, data protection, and operational security as part of every decision rather than an afterthought. •Clear communication and stakeholder alignment across leadership, operational, and frontline audiences. •Analytical, data-informed decision-making with attention to risk, cost, and business impact. •Adaptability in a fast-paced, growth-oriented environment, bringing structure and accountability to evolving systems. Compensation: •Flexible work environment (work from home / hybrid options) •Medical, Dental, Vision, Health Savings Accounts, and wellness programs Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!