Hiring: Technology Mgr, Executive Support Company: American Electric Power Location: Columbus, OH Job Posted Time: 2026-09-17 02:36:07 About the job Experience: •4-6 years of direct supervision experience preferred. •6 years of direct supervision experience preferred. Required Skills: •Lead and oversee the strategic direction of a technology domain, services, or process within a broader strategy of a Business Unit (BU) customer or technology functional area. Promotes and applies Technology processes and solutions to meet the needs and align with the strategies of that BU customer or technology functional area. •Lead and oversee directly managing and developing technology staff, building and sustaining collaborative relationships with operating companies, BUs, and technology teams. Lead the teams to complete projects and/or services and perform all technology work activities via efficient processes and effective use of resources. •Lead Executive Support Operations and Escalation Management by managing a team of technology professionals, serving as the primary escalation point for executive technology issues, overseeing incident response, and driving continuous improvement initiatives that enhance executive service delivery and customer satisfaction. •Own Executive Technology Experiences by providing strategic oversight and operational readiness for Board meetings, executive leadership events, and other high-profile executive events, ensuring seamless technology delivery and execution. •Drive Executive Collaboration, Mobility, and Endpoint Services by establishing support strategies, lifecycle management programs, service standards, and continuous improvement initiatives that enhance executive productivity, technology reliability, and user satisfaction. •Build and Maintain Strategic Relationships with executives, executive administrators, internal technology teams, vendors, and external service providers to ensure alignment, accountability, proactive communication, and successful delivery of executive-facing technology services. •Develop and Execute Technology Strategy for Executive Support team by managing appropriate vendor relationships, operational metrics, technology roadmaps, and service improvement initiatives that support evolving executive and Board technology needs. •Participate in after-hours support activities, including evening and weekend work, as needed to support executive events and critical business operations. Qualifications: •Bachelor’s degree in computer science, engineering, business, or related technical field is required. An equivalent combination of education and related experience may be considered. Compensation: •$136,539 - $177,503 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!