Hiring: Technician, IT Company: Venture Global LNG Location: Cameron, LA Job Posted Time: 2026-09-10 14:26:29 Target Skills & Keywords : Microsoft Office, macOS About the job Experience: •Minimum of two (2) years of experience providing help desk, desktop support, or technical support services in a macOS environment. Required Skills: •Provide professional, responsive, and customer-focused technical support to employees regarding computer hardware, software, mobile devices, and related technology systems. •Diagnose, troubleshoot, and resolve routine hardware, software, operating system, printer, and peripheral issues. •Escalate and coordinate support requests with third-party IT service providers, vendors, and internal technology teams as appropriate. •Track, document, and update support tickets to ensure timely issue resolution and accurate record keeping. •Assist with setup, configuration, deployment, and maintenance of desktop computers, laptops, mobile devices, monitors, and related equipment. •Support employee onboarding activities, including workstation preparation, equipment deployment, account setup coordination, and basic technology orientation. •Support employee offboarding activities by collecting company-issued technology assets and coordinating account deactivation processes. •Provide one-on-one training and guidance to employees on company-supported applications, hardware, and technology tools. Qualifications: •Strong working knowledge of macOS and Windows operating systems. •Demonstrated capacity to troubleshoot and resolve hardware, software, and end-user technology issues. •Strong customer service orientation with a commitment to providing high-quality support. •Excellent verbal and written communication skills. •Demonstrated capacity to explain technical concepts and instructions to users with varying levels of technical expertise. •Strong organizational skills with the ability to prioritize multiple support requests effectively. •Demonstrated problem-solving and critical-thinking abilities. •Demonstrated capacity to work independently while contributing to a collaborative team environment. •Demonstrated initiative and willingness to learn new technologies. •Demonstrated capacity to maintain confidentiality and handle sensitive information appropriately. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!