Hiring: Technical Support Specialist Company: SCN - Search Consulting Network Location: Sunnyvale, CA Job Posted Time: 2026-09-16 12:22:30 Employment Type: Full-time Target Skills & Keywords : R About the job Experience: •2+ years of experience in technical support, applications engineering, product engineering, quality engineering, field applications, or a similar customer-facing technical role preferred Required Skills: •Provide technical and application support for adhesive tapes, films, conductive materials, and related products •Work directly with customer engineering, quality, manufacturing, and purchasing teams to understand application requirements and recommend appropriate product solutions •Troubleshoot issues involving product performance, application methods, material compatibility, adhesion, thermal performance, conductivity, environmental exposure, and manufacturing processes •Support customer product evaluations, testing, qualification, and implementation •Respond to customer technical questions regarding product specifications, performance characteristics, application requirements, and proper product usage •Partner with Sales during customer meetings, technical presentations, product demonstrations, and new business opportunities •Coordinate customer technical issues with R&D, Quality, Manufacturing, and technical teams •Assist with root-cause analysis and corrective actions Qualifications: •Advanced degree in Engineering, Materials Science, Chemistry, Polymer Science, Electronics, Mechanical Engineering, or a related technical discipline. PhD degree preferred •Zero to 2+ years of experience in technical support, applications engineering, product engineering, quality engineering, field applications, or a similar customer-facing technical role preferred •Strong technical problem-solving and troubleshooting abilities •Demonstrated capacity to understand technical drawings, specifications, test data, and customer requirements •Strong written and verbal communication skills •Demonstrated capacity to manage multiple customer issues and projects simultaneously •Strong organizational and documentation skills •Comfortable working with global technical teams across different regions and time zones •Demonstrated capacity to travel to customer locations as required Compensation: •$80,000 - $130,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!