Hiring: Technical Support Engineer Company: Verkada Location: San Mateo, CA Job Posted Time: 2026-09-10 12:19:25 Employment Type: On-site Target Skills & Keywords : Linux, Product Management, Python About the job Required Skills: •Full-stack troubleshooting of the entire Verkada platform including, network, hardware, software, and electrical issues •Provide best practice design, installation, and configuration expertise to enterprise customers •Communicate technical matters to customers both orally and in writing •Own customer issues from creation to resolution •Partner cross-functionally with Engineering and Product teams to test new products and identify bugs •Write technical knowledge base articles and whitepapers •Staying up to date on the latest products and industry technologies •Build tools and processes that will scale Qualifications: •Bachelor’s or Master's degree in a related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity from an accredited university •Coursework with a focus on computer networking, Linux, electronics, computer systems, Python or other coding languages is a plus •Demonstrated capacity to communicate complex technical matters both orally and in writing •Demonstrated problem-solving skills and attention to detail •Demonstrated capacity to work within a team environment •Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+ •Willing and able to work on-site in San Mateo 5 days per week Compensation: •Nationwide medical, vision, and dental coverage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!