Hiring: Technical Support Engineer Company: Wispr Flow Location: San Francisco, CA Job Posted Time: 2026-09-16 20:03:43 Target Skills & Keywords : Compliance, Make, REST About the job Required Skills: •You'll be on the front lines solving real problems for Wispr Flow users while shaping how customers feel about our product in their inbox, in their app store reviews, and in every conversation they have about us. How our customers talk about Wispr matters deeply, and you'll play a direct role in earning that trust. •This isn't a role where someone hands you a script for every situation. You'll write your own, often with the help of AI. You'll need creativity, technical depth, and the judgment to know when a problem needs a workaround, when it needs a bug report, and when it needs you to build something entirely new to fix it. •Resolve customer support tickets across billing, account, product, and technical issues with speed, empathy, and precision •Deliver a consistently delightful experience to every customer, every time. Free users and enterprise accounts alike •Advocate for customers internally by surfacing product gaps, recurring pain points, and feature requests to product and engineering teams •Stay close to customer sentiment across support channels, app store reviews, social media, and community forums. Understand how customers feel about Wispr and proactively address what shapes that perception Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!