Hiring: Technical Support Engineer II Company: LVT (LiveView Technologies) Location: American Fork, UT Job Posted Time: 2026-09-03 11:23:12 Employment Type: Full-time / Remote Target Skills & Keywords : Linux, ServiceNow About the job Required Skills: •Independently resolve incidents involving cellular, LAN, or Linux-based systems on deployed units •Diagnose system issues using log analysis, diagnostic tools, and documented processes •Make configuration changes to improve system and network performance •Document troubleshooting steps, diagnosis, and resolution in detail •Communicate effectively with internal and external customers via tickets, chat, or phone to coordinate resolution •Provide input to improve standard operating procedures and team documentation •Partner cross-functionally with peers and escalate when appropriate •Complete one-off projects with a technical scope of work as assigned by your manager Qualifications: •Technical certification or professional experience in Network and Linux systems administration •Strong written documentation and communication skills •Demonstrated capacity to work independently and prioritize across multiple active incidents •Strong analytical and technical diagnostic skills •Respond to and resolve high-priority escalations in a timely manner •Progress, update, or reassign assigned incidents in ServiceNow •Review newly assigned group incidents and triage accordingly •Complete project work as assigned Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!