Hiring: Technical Support Engineer Company: Fortinet Location: Atlanta, GA Job Posted Time: 2026-09-03 00:09:27 Target Skills & Keywords : Linux, Make, TCP/IP, TestNG, VPN About the job Required Skills: •As a Senior Technical Support Specialist, you will: •Provide troubleshooting expertise on the core Fortinet products - especially FortiGate •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer system information •Recommend corrective actions based on analysis •Provide Customer education where needed due to gaps in networking, product knowledge etc. •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. Qualifications: •Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!