Hiring: Technical Support Desk Technician Company: Link Solutions, Inc. Location: Sierra Vista, AZ Job Posted Time: 2026-09-12 13:49:55 Employment Type: Remote Target Skills & Keywords : Configuration Management, Encryption, PKI, Secret Clearance About the job Required Skills: •Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. •If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always". •We are certified in ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022; CMMC Level 2 certified; and appraised at CMMI Maturity Level 3 for Services and Development. •Link Solutions is seeking a Technical Support Desk Technician (COMSEC Tier 2) •To join our team in Sierra Vista, Arizona. •U.S. Citizen with an active DoW Secret Clearance •The Technical Support Technician provides critical frontline support to Army COMSEC users, troubleshooting specialized cryptographic equipment, software, keys, and operational issues. This role supports the Army’s Communications Security Operations Center (CSOC), ensuring secure, reliable, and compliant COMSEC operations. •This is an opportunity to join a team of dedicated professionals at a leading organization, working on innovative projects that directly support national security. The role offers career advancement and professional development while contributing to critical missions and operations. Qualifications: •Two (2) years of telecommunications, electronics, information technology, or related technical experience; vocational training, military training, or professional certification from an accredited technical institution preferred. •Solid functional working knowledge of tactical communications and networking environments, including secure voice, data, and network operations. •Understanding of system and network administration concepts, including operating systems, virtualization, and network protocols. •Demonstrated capacity to analyze system performance, identify security issues, and support PKI lifecycle management using monitoring and assessment tools. •Strong customer service, problem-solving, and technical documentation skills. •Demonstrated capacity to work independently and as part of a technical support team in a fast-paced operational environment. •IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140. •Excellent communication skills (written and oral) and interpersonal skills. •Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. •Problem solver and troubleshooter who thrives in resolving complex problems. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!