Hiring: Technical Support Analyst 3 Company: Ampcus Inc Location: Warrenton, VA Job Posted Time: 2026-09-15 13:51:29 Employment Type: Remote Target Skills & Keywords : Android, DNS, TCP/IP About the job Required Skills: •Need a skilled Desktop/Technical Support Technician to support a medical facility. The site will host about 200 IT devices, including desktops, laptops, phones, printers, and mobile phones. •Assist IT Management with integration, management, and support of the Information Technology program for the facility in Warrenton, VA, plus support some remote Veterans Benefits sites. The Candidate will independently provide IT administration and technical support for agency-specific software and hardware systems. •Knowledge of setup, configuration, and maintenance of PC desktops, laptops, related peripheral devices and networking. •Knowledge of setup, configuration, and troubleshooting of Android and Apple mobile devices. •Solid functional working knowledge of supporting and troubleshooting LAN/WAN environments, including network protocols and concepts. •Expert working knowledge and experience with E-mail application installation, administration, troubleshooting, and training. •Basic experience with IT inventory control, ticketing system, and reporting. •Basic experience with analog and digital phone configuration and troubleshooting. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!