Technical Services Manager

Brightpath Associates LLC - Lancaster, PA

Hiring: Technical Services Manager Company: Brightpath Associates LLC Location: Lancaster, PA Job Posted Time: 2026-09-16 14:06:01 Employment Type: Full-time Target Skills & Keywords : Microsoft Office, Project Management About the job Experience: •Minimum 3 Years' experience in a lead or supervisory role. •Minimum 5 years in overhead crane service. •Strong troubleshooting skills in VFDs, Radio Controls and motor drives. •Familiar with Ontario OHSA and CSA B167 standards for cranes and hoists. •Understands inspection, testing, and maintenance compliance. Required Skills: •Responsible for overseeing the technical service operations related to crane maintenance, repair, and support. •This role involves leading a team of crane technicians, coordinating projects, ensuring compliance with safety regulations, and providing technical expertise to resolve complex issues. •The Technical Service Manager will collaborate with Service Managers, Service Technicians, and fellow Technical Service Managers to ensure efficient service delivery and customer satisfaction within assigned territories all while reporting to the Service Operations Manager. •Act as a coach and mentor for technicians by providing onsite, hands-on training. •Offer technical guidance and assistance to crane technicians during troubleshooting and resolution of complex issues. •Perform onsite crane service tasks, including participation in on-call rotations for emergency situations. •Assist the Service Manager in assigning technicians to appropriate jobs based on their skills. •Ensure that jobs are performed within estimated parameters; coordinate with the Service Manager/Estimator to adjust as needed to preserve Gross Margin. Qualifications: •College diploma in Electro-Mechanical, Industrial Maintenance, or related field. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!