Hiring: Technical Services Engineer, Infrastructure - Weekend Company: MongoDB Location: Palo Alto, CA Job Posted Time: 2026-09-11 12:29:53 Target Skills & Keywords : AWS, Azure, C, C++, GCP, Grafana, Java, Kubernetes, Linux, MongoDB, MySQL, PostgreSQL, Prometheus, Python, REST, Ruby About the job Experience: •1+ years of experience in a Support role working directly with customers •2+ years of experience with administering RDBMSs such as Oracle, Postgres, mySQL etc. MongoDB experience is preferred •3+ years or more of combined experience in the following technical domains (ideally with some experience in the rest) •5+ years of mixed experience with Cloud (AWS, GCP, Azure) and on-prem infrastructure administration in a production environment Required Skills: •In this cross‑functional role as a Technical Services Engineer, you will work with the largest and most demanding customers to drive successful implementations of MongoDB Server, MongoDB Search, and managed backups on Kubernetes platforms Qualifications: •In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training •In 6 months or less, you will be comfortable working frontline with our customers and will have transitioned to weekends; You will also complete the MongoDB Certified DBA Associate exam •In 12 months or less, you will be a technical specialist within MongoDB and will be helping your peer engineers in advanced diagnostics. Also, you will be encouraged to handle technical escalations independently •With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. •Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!