Hiring: Technical Service Engineer II (Richardson, TX) Company: ARGO Location: Richardson, TX Job Posted Time: 2026-09-10 11:08:37 Target Skills & Keywords : ASP.NET, C#, C++, Load Testing, PowerShell, Root Cause Analysis, SQL, SQL Server, Systems Design, TCP/IP About the job Experience: •6 years with increasing responsibility. •10+ years with consulting and leadership experience. Required Skills: •Technical Support & Troubleshooting: 30–40% •Training, Mentoring, or Leadership (as applicable): 0–15% •Expected Work And Performance (essential Functions) •Provide technical support during software implementations and upgrades. •Demonstrated capacity to install, configure, and implement software and third-party solutions. •Partner cross-functionally with customers and internal teams to deliver technical recommendations and resolve complex issues. •Participate in or lead architecture discussions and system design planning. •Analyze and interpret application logs, traces, and performance data. Qualifications: •Proven experience as an Application Support Engineer, Technical Support Engineer, Production Support Engineer, or similar customer-facing technical support role •Mid-level: 4–6 years with increasing responsibility. •Senior-level: 10+ years with consulting and leadership experience. •Proven experience supporting large-scale, enterprise-grade distributed systems, including multi-threaded applications, multi-tier architectures, and multi-server environments •Scripting and automation skills (Batch, PowerShell). •Relational database experience (SQL Server), including SQL syntax and performance tuning. •Operational familiarity with application development environments (ASP.NET, C#, C++). •Demonstrated capacity to analyze logs and traces for root cause analysis. •Proficiency in Microsoft Windows OS technologies (IIS, Active Directory, MSMQ, Terminal Services). •In-depth knowledge of networking concepts (TCP/IP, firewalls, load balancers, HTTP, SNA). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!