Hiring: Technical Program Manager Company: BackOps AI Location: San Francisco Bay Area Job Posted Time: 2026-09-03 10:59:36 Target Skills & Keywords : Program Management About the job Experience: •10+ years in technical program management, engineering, or a blend, including time at a startup where the process did not exist yet and you built it. Required Skills: •Engineering is at the size where the hardest problems stop being technical and start being cross-cutting. Work arrives from everywhere. Dependencies between teams get discovered late. Decisions that touch three teams wait on one person's calendar. •You would be our first Technical Program Manager, and you would own that layer. Not by adding process, but by building the smallest set of mechanisms that make the org self-coordinating, and then getting out of the way. •This role reports to the VP of Engineering with direct exposure to the CTO and the Head of Product. You will not be assembling status reports for a hierarchy. You will be deciding which programs exist and making them land. •Own the operating system this organization runs on: the planning cadence, how work arrives, and how it gets prioritized. Programs are the output. The system is the job. •Set the program agenda with the VP of Engineering. Decide which programs exist and which do not. •Own our top strategic programs end to end, from framing the problem through to the thing being live and working. •Build the dependency and risk picture across engineering, product, and customer delivery, and surface problems early enough that they are still cheap to fix. •Fix how work arrives. Reducing unplanned work is one of the highest-leverage things anyone can do here. Qualifications: •AI/ML or agentic systems experience, especially the reliability and evaluation problems that come with non-deterministic software. •You have built a planning or intake system from scratch and seen it survive a year. •Enterprise or regulated-customer delivery experience. •Incident and escalation program design. •Every cross-team initiative has an owner, a definition of done, and a status you can trust. •Intake has a front door, and unplanned work is measured weekly rather than estimated once a year. •The org plans and re-plans without it being an event. •Escalation paths are designed, written down, and used in a real incident. •Systemic problems get fixed once rather than escalated repeatedly. •Leadership makes decisions on current information without anyone assembling it by hand. Compensation: •Competitive salary and meaningful equity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!