Hiring: Technical Program Manager Company: Casap Location: New York, NY Job Posted Time: 2026-09-10 11:09:18 Employment Type: Full-time / Hybrid Target Skills & Keywords : AI, Project Management, SaaS About the job Experience: •5+ years of experience in technical project management, solutions engineering, or customer implementation roles, ideally in SaaS or fintech. Required Skills: •Casap is seeking talented Technical Program Managers to join our teams in San Francisco and New York City, excited to supercharge how banks operate with a rapidly scaling product at the forefront of automation and Artificial Intelligence. •Serve as the primary point of contact for new customers from post-sale through go-live, acting as the “face of Casap” during onboarding. •Lead technical kickoff calls, walking clients through the implementation plan and aligning on scope, timeline, and integration needs. •Translate client requirements (e.g. stack, fraud workflows, capabilities) into clear technical specs for the engineering team. •Coordinate with client-side IT, InfoSec, and fraud teams to drive integrations forward and address security or infrastructure needs. •Partner closely with internal engineering and product teams to scope work, remove blockers, and keep implementations on track. •Manage all onboarding meetings and communications with a white-glove, enterprise-ready approach. •Represent Casap with professionalism and executive presence when working with financial institutions, credit unions, and fintechs. Qualifications: •Bonus: Familiarity with fraud systems, payment infrastructure, or chargeback processes! Compensation: •$120,000 - $200,000 / year •Casap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!