Hiring: Technical Program Manager, Customer Deployments Company: Trackonomy Location: Louisville, KY Job Posted Time: 2026-09-02 17:57:19 Employment Type: Full-time Target Skills & Keywords: Technical Program Management, Customer Deployments, Solution Delivery, Agile, JIRA, Cross-functional Coordination, Risk Mitigation, Stakeholder Management, Project Management, Logistics, Deployment Planning, Customer Success Experience: - Bachelors or Masters in Engineering, or similar technical field (MBAs welcome) - At least 3–5 years of technical industry experience, including as a program, project, or equivalent technical leader - Prior start-up or consulting experience preferred but not required Required Skills: - Manage day-to-day solution delivery and deployment with customers throughout all phases of the customer lifecycle, including demos, pilots, production launches, and ongoing deployments - Drive end-to-end orchestration of global deployments, developing and managing deployment plans and schedules while coordinating logistics, materials, resources, and cross-functional teams - Support customers with technical requests and resolve technical issues, including creating and maintaining comprehensive project and deployment documentation - Lead special projects and handle ad hoc incoming requests; identify, assess, and mitigate potential risks - Develop and drive project timelines, milestones, and deadlines to ensure successful execution against business goals - Proactively manage competing priorities, dependencies, and shifting requirements while maintaining momentum and accountability - Track, delegate, and assume ownership for completing projects, initiatives, and action items - Act as a facilitator to streamline efficiency and communication across departments, establish clear expectations, and manage stakeholder expectations - Coordinate cross-functional teams and stakeholders to ensure alignment on priorities, dependencies, deliverables, schedules, and deployment readiness - Proficient with Agile methodologies and JIRA-based program management tools - Track record of driving execution and building consensus across large engineering organizations - Experience leading sophisticated, fast-paced critical initiatives spanning multiple teams and organizations - Excellent interpersonal, verbal, and written communication skills - Ability to work independently and self-motivated with a passion for leading end-to-end programs Qualifications: - Bachelors or Masters in Engineering, or similar technical field; MBAs welcome - 3–5 years of technical industry experience, including as program, project, or equivalent technical leader - Proficient with Agile methodologies and JIRA-based program management tools - Strong track record of driving execution and building consensus across large engineering organizations - Experience leading sophisticated, fast-paced critical initiatives spanning multiple teams and organizations, often with conflicting priorities and schedules - Excellent interpersonal, verbal, and written communication skills - Prior start-up or consulting experience preferred but not required Compensation: - Salary range: $100,000 to $140,000, plus bonuses and Pre-IPO equity - Final compensation is based on skill sets, experience, training, business and company needs, cultural fit, level, and location Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!