Hiring: Technical Program Manager, AI Infrastructure Company: Character.ai Location: Redwood City, CA Job Posted Time: 2026-09-02 17:59:13 Employment Type: Full-time Target Skills & Keywords: Technical Program Management, AI Infrastructure, GPU Clusters, AI Accelerator Chips, Cloud Providers, Training Pipelines, Model Evaluation, Inference/Serving, Distributed Systems, Capacity Planning, Cross-functional Leadership Experience: - 5–8 years of experience in program management, technical operations, or product execution in a fast-moving, technical environment - Proven ability to lead complex, multi-team initiatives spanning engineering and infrastructure systems - Experience working closely with engineering teams on distributed systems, cloud infrastructure, or platform development Required Skills: - Lead planning and execution of major AI infrastructure initiatives spanning training pipelines, data systems, model evaluation, and inference/serving - Build structures that keep teams aligned: scopes, goals, requirements, timelines, risks, and success metrics - Partner with engineering, research, and product to translate model and product needs into infrastructure roadmaps and priorities - Drive cross-functional accountability and communication across teams working on tightly coupled systems - Track key infrastructure metrics (e.g., reliability, latency, throughput, cost efficiency) and define reporting that surfaces progress and risk - Identify bottlenecks in infrastructure workflows and lead efforts to improve tooling, automation, and developer velocity - Support capacity planning and resource allocation to ensure infrastructure scales with model and product growth - Develop repeatable frameworks and operational patterns that improve execution quality across infrastructure programs - Serve as a strategic partner to leaders on prioritization, sequencing, and tradeoffs across infrastructure investments - Work closely with AI cloud providers and serve as the primary bridge between internal engineering teams and external partnership efforts - Technical understanding of GPU clusters, AI accelerator chips, and cloud providers to effectively evaluate requirements and guide infrastructure decisions Qualifications: - Strong communication skills with the ability to bridge technical and non-technical stakeholders - Ability to break down ambiguous problem spaces into clear plans and drive alignment across teams - Analytical mindset with experience using data to inform decisions and measure impact - Strong ownership and execution mindset, with the ability to manage multiple priorities simultaneously - Comfortable influencing without authority, anticipating risks early, and keeping large, interdependent efforts moving forward Compensation: Not specified Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!