Hiring: Technical Lead, ML Operations Company: WHOOP Location: Boston, MA Job Posted Time: 2026-09-10 11:48:43 Employment Type: Hybrid Target Skills & Keywords : AWS, CI/CD, Data Pipeline, Java, MLOps, Machine Learning, Python, Systems Design About the job Experience: •7+ years of software engineering experience, including deep experience in ML infrastructure and cloud-based systems, and prior experience leading or managing engineers. Required Skills: •Own the technical vision, roadmap, and delivery for a core component of WHOOP’s ML platform, aligning with product and business priorities. •Lead and manage a small team of engineers by setting direction, prioritizing work, and ensuring high-quality execution against roadmap goals. •Drive end-to-end delivery of the team, including planning, unblocking, and maintaining a high bar for reliability, scalability, and performance. •Act as a player-coach by contributing hands-on to system design and critical components while mentoring engineers and supporting their growth through regular feedback and coaching. •Design and evolve scalable ML infrastructure and CI/CD systems, enabling efficient model deployment, monitoring, and lifecycle management. •Partner cross-functionally with Data Science, AI, Product, and Engineering to translate ambiguous requirements into robust platform solutions. •Establish and enforce best practices for architecture, observability, and operational excellence across ML systems. •Contribute to hiring and team building, helping to scale a high-performing ML platform team. Qualifications: •Bachelor’s Degree in Computer Science, Software Engineering, or a related field; or equivalent practical experience. •Demonstrated success in owning and delivering complex systems end-to-end, including driving execution through a team. •Strong technical expertise in AWS and distributed systems, with experience building scalable, production-grade ML platforms. •Proficiency in programming (e.g., Python, Java) and experience building APIs, data pipelines, and real-time inference systems. •Demonstrated ability to balance hands-on technical work with team leadership responsibilities. •Strong communication and collaboration skills, with experience working across cross-functional stakeholders. •This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. •Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!