Hiring: TECHNICAL LEAD L1 Company: Wipro Location: Fort Lauderdale, FL Job Posted Time: 2026-09-12 11:01:15 Target Skills & Keywords : AWS, Digital Transformation About the job Experience: •5+ years of contact center implementation and support experience. Required Skills: •Contact Center Production Implementation Engineer •Fort Lauderdale, Florida or NJ •5+ years of contact center implementation and support experience. •Demonstrated Cisco UCCE production implementation experience. •Hands-on AWS Connect implementation and operational support experience. •The primary technical focus for this role is Cisco Contact Center technologies, including Cisco UCCE, CVP, ICM scripting, CUCM, SIP, voice gateways, and AWS Connect implementation and support. •Mandatory Skills: Cisco Contact Center Enterprise Admin •The expected compensation for this role ranges from $60,000 to $135,000 . Qualifications: •ITIL Foundation certification or working knowledge of ITIL processes. •Cisco Collaboration or UCCE certifications preferred. •Bachelor's Degree, Technical Diploma, or equivalent experience. Compensation: •$60,000 - $135,000 / year •5-8 Years The expected compensation for this role ranges from $60,000 to $135,000 . •8 Years The expected compensation for this role ranges from $60,000 to $135,000 . Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!