Hiring: Technical Field Service Project Manager Company: Electrify America Location: Ashburn, VA Job Posted Time: 2026-09-11 03:28:52 Employment Type: Remote Target Skills & Keywords : Compliance, Firmware, Make, SAFe, TestNG About the job Experience: •5+ years of relevant experience Required Skills: •Manufacturer Equipment Expertise – working knowledge of DC fast-charging equipment, including dispensers, power cabinets, charging cables/connectors, controls, communications, and associated electrical systems. •OEM Technical Support & Escalation – partner directly with equipment manufacturers to troubleshoot complex equipment failures, escalate unresolved issues, and drive corrective actions through resolution. •Troubleshooting & Root Cause Analysis – analyze alarms, error codes, logs, test results, and field findings to isolate equipment failures and identify recurring hardware, firmware, or component issues. •Technical Communication – translate OEM procedures, service bulletins, technical findings, and engineering requirements into clear direction for NOC teams, field personnel, vendors, and leadership. •Field Support & Decision-Making – provide technical guidance during complex corrective work and determine when issues require OEM, Engineering, specialized vendor, or field escalation. •Warranty & Corrective Action Support – identify potential warranty conditions, support warranty recovery, and coordinate manufacturer repair, replacement, parts, and corrective-action requirements. •Technical Documentation & Knowledge Management – develop and maintain troubleshooting guidance, known-issue documentation, repair procedures, and lessons learned to improve first-time resolution. •Deep technical understanding of EV charging equipment and associated electrical systems, including dispensers, power cabinets, charging cables/connectors, controls, communications, and power-path components. Qualifications: •Years Of Relevant Experience •5+ years of relevant experience •Bachelor’s Degree in Electrical Engineering (BSEE) •BSEE+ Master Electrician \ Journeyman License with equivalent relevant experience Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!