Hiring: Technical Customer Support Professional Company: Trimble Inc. Location: Westminster, CO Job Posted Time: 2026-09-10 12:57:05 Employment Type: Full-time / Remote Target Skills & Keywords : Salesforce, Swift About the job Experience: •2+ years of field experience or higher education in a technical or relevant professional field of study. •Proven expertise in complex troubleshooting and the ability to identify and resolve software workflow defects. •Operational familiarity with Salesforce or similar CRM software. •Strong communication skills with a talent for explaining technical concepts to audiences with varying levels of expertise. •Demonstrated ability to work independently, manage high-priority projects, and thrive in a collaborative team environment. Required Skills: •Master the Trimble Connect ecosystem to provide advanced technical support and guidance to global distribution partners and end users. •Lead high-level product meetings to present support analytics, defects, and enhancements, driving swift resolutions that improve the customer experience. •Spearhead the creation of technical documentation and workflow notes to empower peers and streamline global support processes. •Troubleshoot diverse and complex data issues using remote access tools, walking customers through sophisticated digital construction workflows. •Partner cross-functionally with multiple Trimble divisions to resolve tier-level technical challenges, ensuring the digital and physical worlds remain seamlessly connected. Qualifications: •Why You'll Love Working With Us •We build innovative solutions designed to solve the world's most critical challenges. •From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. •Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. •Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. •Our strong internal culture is a "hidden gem." •Work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. •We're a company of "visionary pragmatists" who think boldly and build things that work. •Trimble thrives on individuals who take initiative and embrace ownership. •You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." Compensation: •$58,300 - $80,100 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!