Hiring: Technical Customer Success Manager (COPA) Company: Armis Location: Philadelphia, PA Job Posted Time: 2026-09-10 10:58:19 Target Skills & Keywords : Product Management, Python About the job Experience: •2+ years experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role. •5+ years experience in network engineering, architecture, support, or design. •5+ years experience in service delivery or technical account management in post- and/or pre-sales environments. •3+ years experience in IT, security, healthcare tech, or similar environments. Required Skills: •We are highly collaborative and believe that success in one area can be replicated across many. Our team thrives on going above and beyond to deliver exceptional results, and we’re looking for individuals who are passionate about making customers successful. •Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform. •Understand customer use cases and provide recommendations to improve security posture and platform utilization. •Build and maintain trusted relationships with technical stakeholders and decision-makers. •Act as the customer advocate within Armis, coordinating across teams to meet customer objectives. •Ensure deployment and configuration align with key business use cases and are delivered on schedule. •Stay current on third-party integrations and how they interact with Armis within customer environments. •Serve as a subject matter expert in your area of technical proficiency. Qualifications: •Knowledge of healthcare/ICT devices, manufacturers, or applications. •Operational familiarity with scripting languages (Python preferred). •Demonstrated capacity to travel up to 20–25% per quarter. •Salary range guidance for this position is: $130,000 - $165,000 •The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis. Compensation: •$139,000 - $188,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!