Hiring: Technical Customer Success Associate - AI First Revenue Cycle Management Company: enter.health Location: United States Job Posted Time: 2026-09-10 11:22:51 Employment Type: Remote Target Skills & Keywords : LLM, Medical Billing, Project Management, Revenue Cycle Management, SaaS About the job Experience: •2+ years of experience in healthcare revenue cycle management, medical billing, healthcare operations, or RCM-focused healthcare technology. Required Skills: •You may have worked in revenue cycle management, medical billing, billing operations, healthcare SaaS, implementation, or customer success. You understand claims, payers, denials, rejections, eligibility, coding, payment posting, and the strange edge cases that make healthcare billing extraordinarily complicated. •"Why isn't Enter already handling this automatically?" •Your job is to deeply understand our customers' revenue cycles and then use Enter's technology to make them work better. •Act as the trusted point of contact for healthcare clients, running frequent client meetings, business reviews, and day-to-day communication. •Understand how each customer bills, their payer mix, where claims fail, where money gets stuck, and where operational processes break down. •Investigate claim, payment, rejection, denial, eligibility, coding, and payer issues. Look for patterns and root causes rather than treating every claim as an individual problem. Qualifications: •Operational familiarity with healthcare billing concepts and standards such as CMS-1500/UB-04, 837s, 835s, ERAs/EOBs, CARCs/RARCs, 270/271s, clearinghouses, NPIs, timely filing, COB, and appeals. •Applied hands-on capability in modern AI tools such as ChatGPT, Claude, custom agents, or workflow automation. •Demonstrated technical curiosity—whether through APIs, data analysis, scripting, automation tools, or simply finding better ways to solve repetitive operational problems. •You May Be a Great Fit If... •"There has to be a better way to do this." •When you see 500 claims denied for the same reason, you don't immediately think about how quickly a billing team can work the queue. •Why it happened 500 times, whether we can detect the problem before submission, and whether software can prevent it from ever happening again. •You enjoy digging into a difficult claim—but you're even more interested in building a system that prevents the next 10,000 claims from having the same problem. •You're excited, rather than threatened, by the idea that AI will perform an increasing percentage of traditional revenue cycle work. •You Probably Won’t Like This Role If... Compensation: •$65,000 - $85,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!