Hiring: Technical Customer Service Representative Company: AGCO Corporation Location: Aurora, OH Job Posted Time: 2026-09-11 10:34:34 Target Skills & Keywords : Aurora About the job Experience: •3 years of Customer support or Technical Customer Service experience. Required Skills: •Provide technical expertise to dealers via phone and email on questions related to tractor parts and accessories. Review and authorize dealer return requests •Interface with dealers and freight carriers on shipping damage issues. Work with suppliers on technical product defect issues •Assist the inbound warehouse team with technical expertise as part of the inbound QA process. •Provide guidance to the marketing team specific to technical aspects of agricultural parts •Interface directly with the product manager and sales manager on new product ideas based on interactions with dealers. Qualifications: •A minimum of 3 years of Customer support or Technical Customer Service experience. •High School diploma required •Proficient in using Microsoft Excel •Exposure to agricultural, automotive or OE industries •Life insurance and other supplemental insurance plans •This role follows Sparex (a division of AGCO)’s on‑site work model, with employees primarily working from an USA Aurora a minimum of 5 days per week to support collaboration and teamwork. •We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives. •Join us as we bring agriculture into the future and apply now! Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!