Hiring: Technical Communicator Company: Ohio Cat Location: Broadview Heights, OH Job Posted Time: 2026-09-12 15:02:35 Employment Type: On-site About the job Required Skills: •Controls the technical information within the dealership, including the distribution of electronic service publications and letters. •Assist dealership and customer personnel with equipment diagnostics and troubleshooting. •Performs occasional on-site assistance to field serviceman in trouble-shooting situations. •Completes warranty processing or product application engineering. •Performs all other duties as assigned. Qualifications: •A high school diploma or equivalent is required. •Completion of basic courses in engines, hydraulics, and electrical systems is required. •Should be able to read and explain system operations and schematics as used in Caterpillar service manuals. •Excellent computer, mechanical, multi-tasking, organization, and verbal and written communication skills are required. •Must be customer-oriented, able to learn additional technical material, organized, detail-oriented, and able to maintain excellent working relationships with Caterpillar personnel. •EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor. Compensation: •401(k) Match and Employer Discretionary Contribution Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!