Hiring: Technical Communications Systems Analyst- Cartersville, GA Company: Komatsu Location: Cartersville, GA Job Posted Time: 2026-09-10 14:56:56 Employment Type: On-site Target Skills & Keywords : PowerShell, Project Management, Python, Root Cause Analysis, SQL, User Experience About the job Experience: •3 years professional experience, or 5 years related work/militaryexperience Required Skills: •Collaboration: Partner with team members in Technical Communications, IT, business stakeholders, andvendors to support and enhance systems, gather requirements, resolve issues, and implement process andtechnology improvements. •Information Development: Analyze business processes, system performance, and user needs to identifyopportunities for process improvement, automation, and technology adoption. Gather and validate businessand system requirements through root cause analysis. Create and maintain operating procedures to supportsystems. •Project Management: Lead and support projects involving system implementations, upgrades, integrations,reporting solutions, and process improvements. Manage project requirements, milestones, testing, useracceptance, and deployment activities. •Leadership: Lead or support successful departmental and global initiatives that improve technicalcommunication systems, processes, and content delivery capabilities. Provide guidance and training to userson systems and best practices. •Cross-Functional Understanding: Apply knowledge of technical publications, parts information, andbusiness processes to develop effective solutions that meet organizational needs. •System Administration: Administer and support technical communication content systems. Monitor systemperformance, troubleshoot issues, coordinate upgrades, and support integrations with enterprise applications. •Technology Leadership: Build reporting systems leveraging Power apps/BI for metric and KPI monitoring. •Maintain and enhance power app techcomm solutions. Manage and test systems to ensure interoperabilitywith other departmental, as well as enterprise, systems. Qualifications: •Demonstrated capacity to comprehend technical documents and data •Strong problem solving skills, including being able to concentrate and have a high attention to detail to solve complex problems swiftly •Demonstrated capacity to remain calm in situations involving stress, deadlines, or upset employees or third parties. •Demonstrated capacity to establish and manage priorities of yourself and subordinates to achieve targeted performance metrics, if applicable. •Demonstrated capacity to maintain an effective and collaborative working relationship with managers, peers, subordinates, and third parties. Has a high degree of tact and diplomacy when needed. •Demonstrated capacity to understand how your emotions and communications are perceived by others including managers, peers, subordinates, and third parties. Modify as needed to be an effective team member. •High level of self-motivation. Demonstrates leadership and good professional judgement, consistent with role in the organization. Compensation: •Health benefits: Medical, dental, vision, HSA, wellness programs, etc Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!