Hiring: Technical Alignment Engineer for Managed Service Provider Company: Straight Edge Technology, Inc. Location: San Antonio, TX Job Posted Time: 2026-09-16 20:39:37 Employment Type: On-site Target Skills & Keywords : TCP/IP About the job Experience: •Operational familiarity with RMM, PSA, and IT documentation platforms •Previous Technical Alignment or TruMethods experience is not required. We will train you on our process and standards. •Success in this role means you can independently manage your assigned Technical Alignment responsibilities. Required Skills: •Straight Edge Technology is looking for a Technical Alignment Engineer to proactively assess, document, and improve our clients' technology environments. •This is an independent, client-facing technical role that combines onsite field work with technical assessment, documentation, and planning. •After completing training on Straight Edge Technology's standards, tools, and Technical Alignment process, you will be responsible for conducting scheduled onsite visits for assigned clients, evaluating their technology environments, documenting your findings, and identifying areas that require attention. •You'll also play an important role in onboarding new clients by conducting technical discovery, documenting their environments, identifying risks and gaps, and helping prepare them for transition into ongoing managed services. •You won't be expected to know everything. You will, however, be expected to know how to investigate, follow established standards, document what you find, recognize when something isn't right, and escalate appropriately when an issue requires additional expertise. •Your findings help our teams understand the technical health of our clients, identify what needs attention, and determine the appropriate next steps. •Independently conduct scheduled onsite Technical Alignment visits for assigned clients •Evaluate client technology environments against Straight Edge Technology's established standards and best practices Qualifications: •Solid functional working knowledge of Microsoft 365 and Windows environments •Solid functional working knowledge of business networking, including switches, firewalls, wireless networks, TCP/IP, and common network infrastructure •Operational familiarity with servers, endpoints, backups, and business technology environments •Understanding of cybersecurity fundamentals, including MFA, endpoint protection, patching, email security, and access management •Strong troubleshooting and problem-solving skills •Demonstrated capacity to independently work through an unfamiliar technical environment and gather the information you need •Demonstrated capacity to recognize when an issue requires escalation or additional expertise •Strong attention to detail and documentation skills •Demonstrated capacity to follow established technical standards and processes •Strong organizational and time-management skills Compensation: •$55,000 - $70,000 / year •Company subsidized medical, dental and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!