Hiring: Technical Adoption Architect (Implementation Consultant) Company: Ironclad Location: Chicago, IL Job Posted Time: 2026-09-03 10:43:50 Employment Type: Full-time / Hybrid Target Skills & Keywords : Maven, SaaS About the job Experience: •4+ years of professional services and/or consulting experience with software companies. Required Skills: •4+ years of professional services and/or consulting experience with software companies. •Passion for learning new technologies and driving outcomes through technical solutions. •You connect technical decisions to customer value, adoption outcomes, and long-term platform ownership. •Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively. •Demonstrated capacity to successfully navigate enterprise customers’ complex organizational structures. This involves deeply understanding the dynamics and priorities of customers’ Legal, Sales, Procurement, IT, and other stakeholder groups. You can identify decision-makers, executive sponsors, influencers, and blockers and build alignment across them. •Strong consultative discovery skills with the ability to uncover customer goals, identify critical buying criteria, and translate requirements into a clear solution approach and phased roadmap. •You can validate fit, surface non-obvious constraints, define success measures, and make prescriptive recommendations in ambiguous situations. •Comfort operating in ambiguity and making sound decisions about scope, priorities, and sequencing when the right services path is not fully predefined. Qualifications: •B2B SaaS and experience with integrations strongly preferred. •Legal or contracting background is a major plus. •Applied hands-on capability in CLM (contract lifecycle management) and legal operations business processes. •Comfort with diagnosing why an AI interaction went wrong and iterating on prompts to get better results, particularly in contracting scenarios. •100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available •Market-leading leave policies, including gender-neutral parental leave and compassionate leave •Family forming support through Maven for you and your partner •Paid time off - take the time you need, when you need it •Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use •Mental health support through Modern Health, including therapy, coaching, and digital tools Compensation: •$109,000 - $136,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!