Technical Account Manager, Post Sales, SME
Qualys - North Carolina, United States
Hiring: Technical Account Manager, Post Sales, SME Company: Qualys Location: North Carolina, United States Job Posted Time: 2026-09-10 13:57:44 Employment Type: Remote Target Skills & Keywords : HIPAA, Regulatory Compliance, SaaS About the job Experience: •2-3 years of experience in the Software-as-a-Service (Saas ) industry providing Network Security, IT-Auditing and Policy Compliance solution and applications •3 years of experience in the Software-as-a-Service (Saas ) industry providing Network Security, IT-Auditing and Policy Compliance solution and applications Required Skills: •The Post-Sales Account Manager will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services. •He/She will be responsible for gathering customer feedback, details, and use cases and delivering it to the internal organization/Product Manger as data points to drive product and company direction. •Success of this role will be measured by the annual renewal rate and upsell rate of SME customers, and their overall satisfaction. Qualifications: •General knowledge of current IT security fields including Firewall, IPS/IDS, Vulnerability Management, Network Scanners, PCI, Policy Compliance/GRC-IT and Audit Tools , other enterprise security solutions •Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, FISMA , SCAP etc. •Knowledge of Auditing Frameworks a plus: CIS, NIST, CobiT, ISO27001, ITIL, NERC-CIP etc. •Must possess an excellent work ethic with a ”make it happen” attitude. •Excellent written and verbal communication skills. •Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc. Compensation: •$95,000 - $120,000 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Please note this range reflects both base salary and incentive compensation but does not include potential equity grants Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!