Hiring: Technical Account Manager Company: Mendix Location: Boston, MA Job Posted Time: 2026-09-03 10:55:11 Target Skills & Keywords : AES, AI About the job Experience: •Demonstrated experience in technical customer management, consultancy, presales, or similar roles within software or technology. •Flexible work environment with potential travel as required for customer engagements. Required Skills: •Build trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects. Serve as their strategic technical advisor. •Partner cross-functionally with AEs and Partner Managers to align technical adoption and growth priorities. •Maintain a clear view of customer architecture, advising on product integration. •Develop and own Customer Adoption Plans aligned to customer strategies, ensuring progress and alignment. •Lead technical kickoffs and adoption enablement activities (e.g., workshops, account reviews) to drive customer self-sufficiency. •Prototype and lightly integrate solutions as needed; engage Specialists for heavy builds. •Align with Expert Services for implementations, focusing on adoption health. •Footprint Growth & Bid Support Qualifications: •Deep Adoption Expertise: Expertise in the adoption and account discipline, with breadth across all four products and practitioner-level hands-on capability for prototyping, demos, and product work. •Software, Data & AI Practices: Proficiency in delivery practices and technical execution across software, data, and AI solutions. •Wider Siemens Portfolio Awareness: Familiarity with the broader Siemens portfolio to identify integration opportunities and adjacent solutions. •Technical Account Planning: Develop technical account plans and align adoption strategies with customer goals and priorities. •Architectural Advisory: Advise on architectural landscape mapping and integration of products into customer environments. •Stakeholder Relationship Management: Build and maintain relationships with senior stakeholders such as CIOs, CTOs, enterprise architects, and business leaders. •Orchestration & Collaboration: Coordinate across teams (AEs, Specialists, Expert Services, Partner Managers) for seamless execution and adoption. •Voice-of-Customer Advocacy: Capture structured feedback and represent customer needs to influence product roadmaps while providing technical input to bids and RFx processes. •Mentoring & Knowledge Sharing: Coach TAM peers, contribute to adoption best practices, and enable customer self-sufficiency. •Growth Mindset & AI Proficiency: Embrace self-development, a growth mindset, and skilled use of generative AI to improve efficiency and quality in daily work. Compensation: •$160,000 - $270,000 / year •$160,000 - $270,000 a year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!