Hiring: Tech Support Representative - (In Michigan) Company: DXC Technology Location: Lansing, MI Job Posted Time: 2026-09-10 13:16:42 Employment Type: Full-time / Hybrid Target Skills & Keywords : Six Sigma About the job Experience: •Self-motivated with a proactive approach to meeting and exceeding customer expectations. •Computer hardware and software experience •Knowledge of LAN/WAN IT infrastructure •Demonstrated capacity to diagnose and repair PC hardware/ networking components •Demonstrated capacity to work and thrive in a team environment Required Skills: •Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing. •The Technical Helpdesk Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution. •The successful candidate will be able to work first and second shift as well as occasional Saturday hours. •Professional work history or training with a focus on IT or automotive systems Qualifications: •Bachelor's degree in a relevant field or equivalent combination of education and experience •Typically, 1+ years of relevant work experience •Proven experience in business process transactions •Proficiencies in business process management and optimization •A continuous learner that stays abreast with industry knowledge and technology •Advanced degree in a relevant field a plus •Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus •Why DXC? / Life at DXC •Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. •If you are an applicant from the United States, Guam, or Puerto Rico Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!