Hiring: Tech Support Analyst Company: Crush Software Solutions LLC Location: Salt Lake City, UT Job Posted Time: 2026-09-15 12:25:56 Employment Type: Full-time / On-site Target Skills & Keywords : Jira, SaaS, ServiceNow, User Experience, Zendesk About the job Qualifications: •Strong Technical Support and Troubleshooting skills for cloud-based software and web applications. •Customer Support and Customer Satisfaction focus, with the ability to handle inquiries professionally and efficiently. •Analytical Skills to interpret logs, identify patterns, and diagnose root causes of technical issues. •Clear written and verbal communication skills for explaining technical concepts to non-technical users. •Operational familiarity with SaaS environments, basic networking concepts, and browser-based troubleshooting is preferred. •Demonstrated capacity to prioritize multiple cases, work collaboratively with cross-functional teams, and maintain attention to detail. •Associate or bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!