Hiring: Team Lead, Technical Account Manager -US Company: Coralogix Location: Dallas, TX Job Posted Time: 2026-09-02 18:01:43 Target Skills & Keywords : AWS, AppDynamics, Azure, Azure AD, CloudFormation, CloudWatch, Datadog, Dynatrace, EC2, ECS, EKS, Fargate, GCP, Grafana, Honeycomb, Jaeger, Kibana, Kubernetes, Lambda, New Relic, OpenSearch, Prometheus, SIEM, Splunk About the job Experience: •3+ years of direct people management experience leading technical teams, including conducting weekly 1:1s, setting and tracking KPIs, and managing team performance. Required Skills: •Leadership & Team Development: •Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success •Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction •Provide technical guidance and foster team collaboration on observability tools and log analytics •Technical Expertise & Customer Engagement: •Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis •Ensure that your team delivers expert-level onboarding and ongoing work, for our observability and logging solutions •Provide deep technical insights on cloud observability and integration of Coralogix into customer infrastructure •Customer Relationship Management: •Be the primary escalation point for customer technical challenges •Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with Coralogix’s platform •Engage with Coralogix stakeholders to provide tailored technical solutions that align with customer business goals •Data-Driven Leadership: •Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance •Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues Qualifications: •Technical Expertise: •Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) and the equivalent with Azure and GCP •Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger •Leadership & Onboarding: •3+ years of direct people management experience leading technical teams, including conducting weekly 1:1s, setting and tracking KPIs, and managing team performance. •Experience delivering observability solutions, logging infrastructure, and supporting successful customer onboarding.Ability to define and track onboarding KPIs, focusing on technical adoption and customer satisfaction •Customer-Focused & Data-Driven Mindset: •Strong analytical skills t Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!