Hiring: Team Lead of National Expansion (Cleveland, OH / Hybrid) Company: FreedomCare Location: Cleveland, OH Job Posted Time: 2026-09-16 23:57:03 Target Skills & Keywords : Care Coordination, Medicaid, Microsoft Office, Salesforce About the job Experience: •Minimum of 2 years of experience at FreedomCare or within a healthcare operations, care coordination, or similar service-focused environment. •Demonstrated record of strong performance and achievement of operational goals and key performance indicators. •Previous experience providing peer leadership, coaching, mentoring, or informal team leadership preferred. Required Skills: •Team Leadership & Coaching •Partner with the Assistant Manager to support the performance and development of Launch Specialists. •Serve as the primary point of contact for team member questions, guidance, and issue resolution. •Provide ongoing coaching, mentorship, and real-time feedback to promote employee growth and success. •Foster a positive, collaborative team culture aligned with FreedomCare's mission and core values. •Assist with onboarding, training, and ongoing development of new and existing team members. •Participate in interviewing and hiring processes as needed. •Monitor daily workfl ows and team productivity to ensure performance goals, service levels, and key metrics are achieved. Qualifications: •Passion for improving access to high-quality home care services. •Strong leadership skills with the ability to motivate, coach, and develop others. •Excellent communication, interpersonal, and relationship-building skills. •Strong organizational, analytical, and problem-solving abilities. •Demonstrated capacity to prioritize competing demands and adapt in a rapidly changing environment. •Comfortable navigating ambiguity and supporting evolving business initiatives. •Highly accountable with a proactive, ownership-focused mindset. •Proficient in Salesforce, Microsoft Office Suite, and Google Workspace. •Demonstrated capacity to leverage technology and data to drive operational improvements and business outcomes. •Energized by ambitious goals and committed to achieving results through collaboration and continuous improvement. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!