Hiring: Team Lead – End User Services (EUS) Engineering @ Onsite Company: Digile Location: Bridgewater, NJ Job Posted Time: 2026-09-10 11:37:16 Employment Type: Hybrid Target Skills & Keywords : Agile, Azure AD, Change Management, PowerShell, Project Management, RBAC, Vendor Management, Zoom, macOS About the job Experience: •10+ years in End User Computing / Desktop Engineering, including at least 2+ years in a lead, supervisory, or technical project manager capacity supporting C-Suite / VIP executives. Required Skills: •Serve as the primary white-glove technical lead for C-suite executives, board members, and executive administrative teams. Personally oversee high-stakes executive events, hybrid meetings, and integrated boardroom AV/UC platforms to guarantee zero downtime. •Lead, mentor, and task-manage Tier-2 and Tier-3 EUS engineers. Balance daily ticket escalations, establish operational SLAs/KPIs, and ensure consistent delivery standards across all end-user operations. •Scope, plan, and execute EUC technology roadmaps (e.g., OS refresh cycles, hardware migrations, automated software deployment, identity consolidation, and AV upgrades). Coordinate deliverables, timelines, vendor management, and stakeholder communications. •Oversee secure user identity lifecycles across Hybrid Active Directory and Entra ID (Azure AD), ensuring automated provisioning, robust RBAC, multi-factor authentication (MFA), and zero-trust security controls. •Direct the deployment and optimization of modern endpoint management tools (Intune, SCCM, Jamf, Autopilot). Automate image delivery, software distribution, and patch management across Windows, macOS, and mobile fleets. •Manage external vendors, AV integration partners, and hardware suppliers to enforce SLAs, optimize hardware procurement, and maintain executive AV/IT inventory. •Outstanding communication, emotional intelligence, discretion under high pressure, and the ability to explain complex technical issues clearly to senior leadership. Qualifications: •Deep expertise in Microsoft Intune, SCCM, Windows 11, macOS, and mobile OS management. Hands-on proficiency with Active Directory, Entra ID (Azure AD), PowerShell scripting, and identity automation. •Proven track record running complex boardroom AV infrastructure (Teams Rooms, Zoom Rooms, Crestron, Q-SYS, Shure, and live streaming environments). •Operational familiarity with ITIL practices (Incident, Problem, and Change Management) and Agile/Waterfall project management methodologies. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!