Hiring: Tax Resolution Analyst (Tax Notices) Company: OnPay Location: Atlanta, GA Job Posted Time: 2026-09-11 10:45:46 Employment Type: Remote Target Skills & Keywords : C++, SaaS About the job Experience: •5 years of dedicated experience in payroll tax processing, payroll auditing, or agency tax resolution, with demonstrated expertise in payroll tax. Required Skills: •The Tax Resolution Analyst (Tax Notices) •Review, investigate, and resolve tax notices issued to our payroll clients by federal, state, and local tax agencies. •Recalculate historical taxable wages, tax withholdings, and employer contributions to ensure proper compliance and accurate adjustment calculations. •Reconcile gross-to-net payroll data against quarterly and annual tax filings to pinpoint discrepancies. •Investigate, track, and resolve tax notices, penalty assessments, and tracer letters from federal, state, and local jurisdictions. •Communicate directly with tax agency representatives to discuss agency adjustments, secure penalty abatements, and negotiate resolution timelines. •Perform root-cause analysis on tax errors to prevent recurring agency notices and compliance issues. •Maintain detailed documentation and audit trails for all filed amendments and tax correspondence. Qualifications: •2–5 years of dedicated experience in payroll tax processing, payroll auditing, or agency tax resolution, with demonstrated expertise in payroll tax. •Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience preferred. •Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred. •Hands-on experience navigating IRS e-services and state government tax portals. •Exceptional attention to detail, strong problem-solving capabilities, and clear written/verbal communication skills for agency negotiations. •Adaptable and comfortable operating in a fast-paced, startup-like environment. •Team-oriented, resilient, proactive, and solutions-focused. •Customer-service mindset: clear communication, patience, and professionalism when working with stakeholders. •Demonstrated capacity to manage multiple requests and prioritize effectively. •Must be highly organized, dependable, and self-disciplined with a strong work ethic. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!