Hiring: Tax Examiner I - Compliance Unit Company: State of Colorado Location: Larimer County, CO Job Posted Time: 2026-09-10 13:22:50 Employment Type: Part-time Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •2+ years of hands-on experience using Fast Enterprise’s GenTax system. •2+ years of professional phone experience, specifically in managing challenging taxpayer interactions and de-escalating high-conflict situations. •2+ years of experience developing and maintaining spreadsheets using Microsoft Excel. Required Skills: •Agent and Customer Support •Support agents by processing Gentax entries and analyzing accounts. •Promote voluntary compliance with tax laws through education, assistance, and customer service by answering tax questions via telephone inquiries from taxpayers concerning all taxes administered by the Department of Revenue. •Explain tax requirements for a business by determining the aspects which affect a particular situation. •Respond to web messages and issue letters when identified during the week through contact with the taxpayer from phone calls, performing account reviews, updates, and examining the additional documentation received from the taxpayer. •De-escalate tensions with customers through offering viable alternatives, education and additional resources. •Analyze accounts where an assessment has been made to determine if the assessment is correct or needs to be adjusted. •Analyze tax return adjustments, assessments, or documentations for validity using Colorado statutes, Department of Revenue regulations, FYI's, and rulings for the specific situation to which it is being applied. Qualifications: •Tax Examiner Class Description and Minimum Qualifications •The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us •PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans •Medical, Dental, and Vision insurance coverage •Automatic Short-Term and Optional Long-Term Disability Coverage •Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML) •11 Paid Holidays Annually and Accrued Annual and Sick Leave •Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program •Applying for a Job with the State of Colorado. •What Happens After You Apply. Compensation: •Competitive benefits and rewards package •PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!