Hiring: Tax Examiner I - Compliance Unit. Company: State of Colorado Location: Colorado, United States Job Posted Time: 2026-09-12 13:22:51 Employment Type: Part-time Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •2+ years of hands-on experience using Fast Enterprise’s GenTax system. •2+ years of professional phone experience, specifically in managing challenging taxpayer interactions and de-escalating high-conflict situations. •2+ years of experience developing and maintaining spreadsheets using Microsoft Excel. Required Skills: •Agent and Customer Support •Support agents by processing Gentax entries and analyzing accounts. •Promote voluntary compliance with tax laws through education, assistance, and customer service by answering tax questions via telephone inquiries from taxpayers concerning all taxes administered by the Department of Revenue. •Explain tax requirements for a business by determining the aspects which affect a particular situation. •Respond to web messages and issue letters when identified during the week through contact with the taxpayer from phone calls, performing account reviews, updates, and examining the additional documentation received from the taxpayer. •De-escalate tensions with customers through offering viable alternatives, education and additional resources. •Analyze accounts where an assessment has been made to determine if the assessment is correct or needs to be adjusted. •Analyze tax return adjustments, assessments, or documentations for validity using Colorado statutes, Department of Revenue regulations, FYI's, and rulings for the specific situation to which it is being applied. Qualifications: •This posting is only open to residents of the State of Colorado at the time of submitting your application. •High school diploma or General Education Diploma (GED); AND Two (2) years of experience in Customer Support, Taxation Analysis, Taxation Processing, or Compliance. •Additional appropriate education will substitute for the required experience on a year-for-year basis •Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. •NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. •Proficiency with Microsoft Office programs (Word, PowerPoint) and Google Apps. •Practical experience applying federal and state tax statutes, section policies, procedures, and federal transcripts. Compensation: •Competitive benefits and rewards package •PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!