Hiring: Systems Support Technician I Company: MP Materials Location: Mountain Pass, CA Job Posted Time: 2026-09-10 12:06:33 Employment Type: Remote Target Skills & Keywords : DNS, PowerShell, Quality Assurance, TCP/IP, iOS About the job Experience: •Extensive experience with PC hardware set up and installation. •Extensive knowledge of Microsoft Windows operating system •Operational familiarity with Active Directory and Office365 user and permissions management •Understanding of Virtual Private Networks •Operational familiarity with basic networking concepts (TCP/IP switching and routing, DHCP, DNS, SNMP) Required Skills: •Installation of Windows Operating Systems, including PC imaging and deployment •The Ideal candidate for this position will possess 1-3 years of IT Support experience (Desktop, PC Tech) •Configure and deploy IP telephony and unified communications software and devices (Microsoft Teams) •Update and maintain inventory and I.T. documentation. •Configure, support, and troubleshoot Apple iOS mobile devices. •Create tickets using ticketing procedures and follow escalation procedures. •Incident validation - alarm verification (i.e., log into devices once an alarm is received to ensure it’s not a false positive, and escalate as necessary) •Open and manage cases with 3rd party vendors Qualifications: •Associate degree in computer science or combination of certification and 2+ years related experience. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!