Hiring: Systems Support Tech II Company: 2020 Companies Location: Southlake, TX Job Posted Time: 2026-09-10 12:34:21 Employment Type: Remote Target Skills & Keywords : Android, DNS, TCP/IP, VPN, iOS About the job Experience: •3-5 years relevant work experience •5 years of relevant IT support, desktop support, or systems support experience •5 years relevant work experience Required Skills: •This is a permanent, in-office position working Monday through Friday, 9:00 AM–5:00 PM, with occasional after-hours or weekend support as needed. •Provide professional technical support for employees •Troubleshoot Windows laptop and desktop hardware and software issues •Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Office •Prepare, configure, deploy, and replace Windows computers and mobile devices •Support devices managed through Microsoft Intune •Create and manage user accounts, groups, devices, and access in Active Directory and Microsoft Entra ID •Troubleshoot VPN, Wi-Fi, internet, printer, and general connectivity issues Qualifications: •Technical Degree with Certification preferred •Technical break/fix experience replacing components for laptops and desktops •Knowledge of computer networking, terminology, and methodology •Strong communication, analytical and problem solving skills •Effectively prioritize and organize multiple projects at one time with strong attention to detail •Demonstrated capacity to successfully meet deadlines •Demonstrated capacity to lift up to 40lbs •Demonstrated capacity to communicate and work well with other departments •What You Can Expect From 2020 Companies Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!