Hiring: Systems Operations & Application Support Specialist Company: PCI Professional Services Location: Hyattsville, MD Job Posted Time: 2026-09-15 12:34:50 Employment Type: On-site About the job Experience: •5+ years of hands-on IT systems, infrastructure, or application support experience Required Skills: •The position requires a forward-thinking technical professional who can assess current-state environments, recommend practical technical solutions, and execute approved enhancements within a secure, highly regulated federal research setting. •Systems Operations, Infrastructure, and Application Support •Administer and maintain CCQDER network, servers, storage systems, desktops, and specialized video/audio research environments •Install, configure, and upgrade hardware and software across systems and applications •Provide end-to-end troubleshooting and performance tuning to ensure system reliability and efficiency •Manage system monitoring, backup, recovery, and disaster recovery processes •Coordinate closely with CDC OCIO and enterprise IT teams to ensure alignment with agency infrastructure and standards •Technical Strategy, Continuous Improvement, and Modernization Qualifications: •Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field •Demonstrated ability to both operate and improve technical environments (operations + enhancement mindset) •Proven ability to analyze system performance and recommend improvements •Demonstrated capacity to execute technical changes following structured governance and approval processes •Prior experience supporting CDC, NCHS, or federal health/research environments •Operational familiarity with legacy system modernization and migration to COTS solutions •Eligible for federal background investigation (Public Trust or higher) •Must comply with CDC/NCHS confidentiality, security, and training requirements Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!