Systems Implementation Specialist
JD.COM - Fontana, CA
Hiring: Systems Implementation Specialist Company: JD.COM Location: Fontana, CA Job Posted Time: 2026-09-15 10:56:06 Target Skills & Keywords : Design System, R, Risk Management, Systems Integration, User Experience About the job Experience: •5 years in system implementation, with 1–2 years directly related to overseas warehouse planning and execution (preferred) Required Skills: •: Based on customer requirements and business processes, complete system deployment, parameter configuration, and functional debugging. Resolve technical issues during implementation, ensure system alignment with business scenarios, and guarantee on-time project delivery. •Requirement Alignment and Solution Design •: Collaborate with sales, R&D, and business departments to participate in pre-sales research and requirement analysis. Write BRD (Business Requirement Document) and design system integration solutions. Drive the transformation of requirements into implementable technical solutions, ensuring system functionality meets business objectives. •Testing and Go-Live Support •: Lead the development and execution of UAT (User Acceptance Testing) test cases, coordinate internal and external resources for system integration and validation, monitor post-launch system performance, promptly address any anomalies, and ensure system stability and data accuracy. •Develop system operation manuals and training materials, conduct system function training for customers and internal teams, enhance user proficiency, and establish standardized documentation to support future iterations and knowledge reuse. •Collect user feedback and identify business pain points, analyze system performance bottlenecks, propose optimization recommendations, and drive feature upgrades. Introduce innovative solutions aligned with industry trends to continuously improve system efficiency and user experience. •Coordinate R&D, business, and customer resources, develop project plans, and identify potential risks. Through progress tracking and issue resolution management, ensure high-quality project delivery and achieve goals in cost, timeline, and customer satisfaction. Qualifications: •Demonstrated capacity to collaborate across multiple teams (sales, procurement, product, operations). •Strong communication skills in English and Chinese (Mandarin) Compensation: •$80,000 - $110,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!