Hiring: Systems Engineer - Cloud Services Company: Teleflora Location: Oklahoma City, OK Job Posted Time: 2026-09-10 12:09:18 Target Skills & Keywords : PowerShell, SaaS About the job Experience: •5+ years equivalent work experience. Required Skills: •This position is located in Oklahoma City, OK. •Provide technical and operational support to support various cloud based telephony systems to include Teams Phones Admin, SaaS based contact center, and other contact center technologies •Ensure quality testing is performed, and user review and acceptance of the product has been established prior to production implementation •Provide support of the scripting and contact routing systems including all global and department level requests for voice and digital contacts that route through our contact center groups •Develop reporting for the contact center as required by Teleflora management. Stays abreast of changes to data that may impact contact center reporting and provides proactive guidance to reporting analysts of these potential impacts •Maintain adequate security measures for online and premise based systems supported by our team •Provide contact / communications with vendors and outside service providers as directed •Provide 7x24 on-call support and willing to work in mission critical situations Qualifications: •Bachelors Degree preferably in technical disciplines and/or 5+ years equivalent work experience. •Solid proficiency in supporting cloud based applications such as Nice UserHub administration, Studio scripting, and other SaaS telephony and contact center applications •Preference given to candidates with knowledge of Microsoft 365 applications, including Teams •Solid experience supporting 24x7x365 mission critical large multi-site call center environments •Previous hands-on administration experience working with Enterprise-class business critical applications •Must demonstrate technical aptitude and enthusiasm in the various system technologies and disciplines •Must demonstrate technical aptitude and enthusiasm in the various system technologies and disciplines. Technical and system administration expertise with cloud based applications including Microsoft, Nice, 3cLogic and others as needed •Technical understanding of enterprise computing, AI, and how various components are interrelated is a must •Work is performed in an inside-office environment •Demonstrated capacity to occasionally move, carry or lift up to 50 pounds Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!