Hiring: Systems Analyst V (Austin) (827346) Company: Texas Workforce Commission Location: Austin, TX Job Posted Time: 2026-09-16 16:10:07 Employment Type: Full-time Target Skills & Keywords : Agile, Azure, CPT, Data Pipeline, Embedded Systems, Microsoft Excel, Scrum About the job Experience: •8+ years of dedicated, senior-level experience administering, configuring, and maintaining Microsoft CRM Dynamics 365 environments and the Microsoft Power Platform at an enterprise scale. Required Skills: •The Dynamics 365 System Analyst (Systems Analyst V) will perform advanced (senior-level) computer systems analysis work. This position may supervise the work of others. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. •Enterprise System Administration, Governance & Security (35%) •Architect and manage complex Dynamics CRM 365 security models including security roles, business units, field-level security profiles, and team assignments (coordinating with IT Teams for base M365 license provisioning and Entra ID group management) •Oversee and strategize enterprise environment lifecycle management, including provisioning, sandbox refreshes, and the deployment of managed/unmanaged solutions across Development, Testing, and Production environments. •Design and strictly enforce Application Lifecycle Management (ALM) and enterprise governance frameworks to ensure safe, scalable deployment pipelines. •Proactively monitor platform health, system storage capacity, API limit consumption, and overall performance, serving as the highest-level escalation point for troubleshooting system anomalies. •Advanced Platform Customization & Low-Code/No-Code Configuration (35%) •Partner strategically with the Product Owner, Manager, and business unit leadership to translate high-level user stories and complex functional requirements into solid, scalable system configurations. Qualifications: •Expert-level architectural understanding of Microsoft Dataverse (Common Data Service), relational database models, and cloud security architecture. •Demonstrated success in configuring complex, enterprise-grade Power Automate (Flow) processes, Business Process Flows, and Model-driven Apps. •Mastery of Application Lifecycle Management (ALM) processes, solution packaging, and Power Platform environment administration. •Deep familiarity with data import/export utilities, complex relational query practices, and advanced integrations with standard systems (e.g., SharePoint, Teams, Azure Active Directory). •Extensive direct experience working within an Agile/Scrum team, interacting with Product Owners, Business Analysts, and Scrum Masters to drive technical delivery. •A patient and customer-first service mentality; while this is a senior technical role, it sits in Customer Care and serves all of TWC. •Exceptional analytical mindset with the ability to look at a complex business problem from any TWC division and architect a standard, elegant system solution. •Demonstrated capacity to explain highly technical concepts, risks, and administrative limits to non-technical executive business partners in a respectful, clear manner. •Enthusiasm for keeping up with the rapid pace of Microsoft Cloud updates and proactively proposing enterprise platform enhancements. •Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) OR Microsoft Certified: Dynamics CRM 365 Functional Consultant (e.g., MB-210 Sales, MB-230 Customer Service, or MB-800 Business Central depending on active modules). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!