Hiring: Systems Analyst Company: Meriplex Location: Indianapolis, IN Job Posted Time: 2026-09-16 12:53:46 Employment Type: On-site Target Skills & Keywords : Azure, TCP/IP, VPN, Workday About the job Required Skills: •Deliver general workstation support. •Provide customer specific application support. •Troubleshoot basic network connectivity and devices/user connectivity. •Administer incident response system reboots. •Perform basic OS support. •Utilize basic Azure support skills. •Provide first level triage virtual server support to reestablish functionality. •Driven to follow all SOP to resolve all technical issues. Qualifications: •Basic knowledge of Microsoft 365 applications. •Basic knowledge of command line. •Understanding of basic technical triage methodologies. •Demonstrated capacity to communicate both verbal and written technical information to a wide range of end-users. •Demonstrated capacity to effectively set expectations regarding delivery of service. •Strengthen customer relationships by providing exemplary customer service. •Demonstrated capacity to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. •Adherence to ticketing methodologies regarding documentation, process, and workflow. •Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism. •Properly manage workflow using research, documentation, RMM tools, ticket system, and communication. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!