Hiring: Systems Analyst Company: Sparksoft Corporation Location: Columbia, MD Job Posted Time: 2026-09-16 23:05:10 Employment Type: Hybrid Target Skills & Keywords : AI, Accessibility, Java, New Relic, Root Cause Analysis, Splunk, Systems Engineering About the job Experience: •Determine System objectives by studying business functions, gathering information and evaluating output requirements •Understanding of System Engineering Concepts •Strong understand on Java or any relevant core •Adaptive in high pressure and short deadlines •Initial triage of events, Categorization and prioritization, Directing troubleshooting activities, Technical escalations. Required Skills: •Operations shift Analyst to support operability of data services hub system at night. This position requires the analyst to support night shift periodically, as the project needs. •Must be flexible for off-business hour schedules and be able to support 24/7’s on-call support, as needed during open enrollment period. •Monitoring the system live, using multiple tools like New Relic, Splunk, and other monitoring tools in production and pre-production environment. •Perform change request (CR)/remedy ticket (RT) analysis •Escalate issues and risks in a timely manner •Monitor production region and IMP region •Work on identifying the root cause analysis of the production issues •Interface directly with TDS, XOC, and the ops team to fix production issues Compensation: •Competitive benefits and rewards package •Competitive compensation and a 401(k) with employer contributions to help you plan for the future Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!