Hiring: Systems Administrator Company: Rails Location: Los Angeles, CA Job Posted Time: 2026-09-16 14:23:09 Target Skills & Keywords : NetSuite, Rails, SaaS, Shopify, User Experience, VPN, macOS About the job Experience: •3 years of experience in IT support, help desk, systems administration, or a related technical role. Required Skills: •End-User Support and Endpoint Administration •Provide day-to-day technical support for employees using Windows and macOS devices, including setup, configuration, troubleshooting, maintenance, and upgrades. •Diagnose and resolve hardware, software, printer, peripheral, and connectivity issues with a focus on minimizing downtime. •Perform user onboarding and offboarding, including workstation provisioning, account setup, access changes, and equipment recovery. •Maintain endpoint health by ensuring operating systems, applications, patches, antivirus, and security settings remain current and compliant. •Document standard support procedures, system configurations, and common troubleshooting steps. •Systems Administration and Identity Management •Assist with administration and maintenance of the on-premises Qualifications: •1–3 years of experience in IT support, help desk, systems administration, or a related technical role. •Strong working knowledge of Windows and macOS support and administration. •Hands-on familiarity with , domain-joined environments, user/group management, and basic support. •Demonstrated capacity to troubleshoot across endpoint, application, identity, and network issues. •Strong organizational skills, attention to detail, and documentation habits. •Clear communication skills and a professional, customer-service-oriented approach. •Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are a plus. •Office-based role with occasional need to respond outside standard business hours for urgent issues or scheduled maintenance. •Some physical activity may be required, including setting up workstations and moving IT equipment. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!