Hiring: System Support Analyst I Company: Aristocrat Gaming Location: Tulsa, OK Job Posted Time: 2026-09-13 11:24:48 Employment Type: Remote Target Skills & Keywords : Kubernetes, PostgreSQL, Regulatory Compliance, SQL About the job Experience: •2+ years of validated experience in comparable areas, or equivalent experience, is preferred Required Skills: •Monitor and support enterprise systems, networks, and applications in a highly regulated environment to maintain system availability and performance. •Respond to incidents received through phone, email, monitoring tools, and ticketing systems, prioritizing issues and working toward timely resolution. •Create, update, and manage service tickets, ensuring accurate documentation, categorization, prioritization, and closure. •Remotely troubleshoot and resolve issues involving servers and network infrastructure •Coordinate incident response activities, including communications, escalation, tracking, and resolution of critical issues. •Monitor system alerts, identify potential issues, and follow established incident management procedures to minimize service disruptions. •Partner with engineering, field technicians, and other teams to resolve operational and technical issues and support ongoing system reliability. •Support scheduled jobs, installations, system configurations, upgrades, and implementation activities, including required documentation and service requests. Qualifications: •Assigned duties are accomplished primarily in an office/production setting. Ability to maneuver around an office/production setting, work at a desk/workstation and respond to written and oral cues. •May be required to bend, reach, and lift up-to 50 lbs. •This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat. •Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. •Specific details about compensation and benefits for this position will be discussed during the recruitment process. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!